Inside Sales Account Executive -- Home Care Delivered, Inc -- Glen Allen POSITION DETAIL
Title Inside Sales Account Executive -- Home Care Delivered, Inc -- Glen Allen
Home Care Delivered, Inc
Employment Type
Location Glen Allen
Depends upon skill and experience level
11013 W Broad St, Glen Allen, VA 23060
Posted Date March 28, 2014
Company Website

Home Care Delivered, Inc. (“HCD”) is one of the fastest growing home medical supply companies in the United States, delivering medical products to patients at home. HCD is committed to demonstrating care and compassion for patients, family caregivers, health care professionals, and to providing a great work-life balance for our staff.

Home Care Delivered is committed to protecting the safety, health and well being of all employees and other individuals in our workplace.  We recognize that alcohol abuse and drug use pose a significant threat to our goals.  It is the policy of Home Care Delivered to prohibit the unlawful manufacture, sale, distribution, dispensation, possession and/or use of controlled substances in our workplace and to encourage employees to voluntarily seek help with drug and alcohol problems.  Applicants found to have violated the drug-free workplace policy will not receive an offer of employment or may have the offer of employment withdrawn.

Home Care Delivered is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status.
Job Summary

Develops professional rapport via high-volume outbound telephone calls with healthcare professionals in order to elicit confidence and active interest in HCD’s ability to provide products to and support for their patients, thereby securing opportunities for, and referrals of, new business.

• Makes outbound telephone sales calls to healthcare professionals, with the overall objective of building professional relationships with key decision makers that yield regular referring contacts with a continual stream of patient referrals.
• Meets or exceeds assigned territory quota objectives and performance metrics daily.  Assignment to be largely comprised of prospecting a variety of call points throughout the continental United States, for example: Home Health Agencies, Departments of Social Services, Assisted Living Facilities, Personal Care Agencies and other call points as provided by management.
• Ensures that the status of all accounts and account contacts is accurately maintained on a daily basis.
• Works independently and/or collaboratively to expediently answer inquiries and resolve issues within regulatory and Company requirements, ensuring referral source and patient retention and satisfaction and escalating issues whenever appropriate.
• Performs all duties in full compliance with all federal and state statutes, regulations and policies, CHAP requirements and policies and HCD's Compliance Program and Standards, including but not limited to, maintaining strict confidentiality and privacy of patients' protected health information (as defined by HIPAA) in accordance with HIPAA regulations, cooperating with internal and external investigations, reviews and audits, engaging in good faith reporting of compliance concerns, and participating in annual and ad hoc compliance
  Strong organization skills, proven ability to multi-task, and manage time in order to meet frequently changing deadlines in a fast-paced environment required
  Strong keyboarding skills and ability to create meaningful data reports and manipulate data using Microsoft Office software; proficiency with Outlook, Excel and Word required
  Bachelor’s degree highly preferred; minimally a combination of a high school diploma/GED and related experience required
  Two or more years of prior related work experience required, preferably in B2B medical telephone sales
  Familiarity with government and private insurance payors, including Medicare and Medicaid, a plus
  CRM skills and experience
  Must be confident, articulate and possess the ability to speak effectively in front of large groups and perform individual and group training
  Break Rooms
  Casual Dress Policy
  Continuing Training Program
  Disability Insurance
  Free Parking
  Health Savings Account
  Life Insurance
  Long Term Disability
  Nearby Shopping, Restaurants, and Outdoor Concerts
  Optional Buy-up Life Insurance
  Paid Time Off (PTO)
  Section 125 Plan Dependent Reimbursement
  Section 125 Plan Medical Reimbursement
  Short Term Disability
  Wellness Programs
  401k with match